Server job description

REPORTS TO: Lead Server

SUMMARY: Primary responsibilities include, working as a team to professionally & courteously serve all customers while upholding the restaurant values.

JOB REQUIREMENTS:

  • Must be at least 18 years or older
  • Food & Beverage experience is preferred, but not required
  • Ability to stand for prolonged periods of time & repetitive hand/wrist motions
  • Ability to lift heavy objects above 50lbs
  • Work with hot, cold, & hazardous chemicals/equipment

GENERAL KNOWLEDGE:

  • Understanding of the full Menu including the Beverage Menu
  • Practices Food & Alcohol Safety, in accordance to the VA Health Department & Virginia ABC
  • Upholds Sanitary & Cleanliness practices for food handling & cleanliness throughout the restaurant

PERSONAL REQUIREMENTS:

  • Maintains a neat & clean appearance
  • Possesses a strong work ethic
  • Practices honesty & integrity at all times
  • Communication with team members, other departments, & leadership
  • Ability to handle multiple tasks at once
  • Respects & maintains a good working relationship with other team members, departments, & leaders
  • Stays productive at all times throughout the shift
  • Stays calm & maintain composure under high stress environments

CUSTOMER SERVICE:

  • Anticipates customers’ needs
  • Ability to serve difficult customers
  • Desires to provide an exceptional dining experience
  • Steps of service as detailed in the restaurants 9-Step process